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LifeStars Team

LifeStars Team

The average cost of employee turnover per employee in the UK is £11,000. This can be £50k+ for senior employees. Productivity loss, advertising costs, agency fees, training of new hires, and equipment all contribute to this cost.

LifeStars Team can be used for NPS but that’s just the start. Large employee engagement surveys tend to be an annual occurrence. However, employee engagement should happen every day. That’s where LifeStars Team shines.

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Expert and engaging research, your way

LifeStars Team is built so that you can tailor it to be perfect for you. Send surveys to your chosen colleagues, based on various built-in screening options. You get to ask the questions you want, when you want to ask them.

Rewarding participants

Stars are awarded to your colleagues for completing surveys, which can be converted into cash to spend against lots of top high-street stores and online brands. We do not offer incentives from your company, even your company products, as this is prohibited under the MRS guidelines. All incentivisation is built into the app already.

Designed and built by experts

LifeStars Team was designed by Spark Market Research, a specialist global insight agency. Part of the marketing services group – Audience Collective, Spark worked with a team of smart developers to ensure the LifeStars Team research app is engaging for colleagues, making it an amazing UX experience.

Getting you started with LifeStars Teams

LifeStars Team works hard for each brand, ensuring the right customisation to enable your research goals to be achieved. LifeStars Team is not an off-the-shelf solution. Designed by research experts – Spark Market Research and built by tech specialists, our fully customisable research software platform is developed just for you.

We deliver self-service, always-on, colleague insight via a web application. This then utilises our native mobile apps to reach your audience through their mobile device, allowing constant dialogue.

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Survey set up

Brand has a question

Define the question that needs a quick response, feedback or opinion.

Audience set up

Select audience categories, targeting specific groups.

Survey creation

Choose a LifeStars Team crafted survey or opt to create your own, using a step-by-step guide.

The LifeStars Team research app is ready within 5 simple steps. 

Step 1 - Audience screening

LifeStars Team means you have all your colleagues in one place, ready to answer key questions that company might have as they occur. When we set up your LifeStars Team we will ensure that all colleagues are organised by department, seniority or however you feel works best for you.

Step 2 - Audience invitation

LifeStars Team is set up to make this easy. You upload a file of your employee’s work email addresses and their first name. The system looks after the rest. They will be invited to download LifeStars Team via a secure link and then be asked to answer a short set of registration questions. In just 5 minutes, they’ll be ready to answer your surveys.

Step 3 - Sending surveys

After set-up, you have full control of when and to whom you send surveys. You can choose to send out any survey but here are the main LifeStars Team surveys that may be of interest:

eNPS surveys

Employee engagement surveys

Employee satisfaction surveys

Exit surveys

Culture surveys

Employee benefits surveys

Diversity and Inclusion surveys

CPD surveys

Employee wellbeing surveys

Our team will show you how to send surveys. LifeStars Team has been created to ensure that this is very easy to do. And if you ever have any issues we have a team of researchers on hand to help.

Step 4 - Customer rewards

Colleagues are incentivised to participate, earning financial rewards for sharing their opinions, with over 80 brands integrated into the app, ranging from Costa to Uber. Every time you create a survey you allocate stars to it. The colleague receives a pop-up notification on their phone, answers the survey, and their stars are added to their star wallet. Thereafter, participants are free to spend their stars as they want to.

Step 5 - Data and insights

All the data that’s collected in the background is available to you, the client, in aggregate form. But you won’t be able to identify the exact person who answered each survey (that’s not allowed by the research Code of Ethics). Like every research project, you will get a set of data tabs as well as graphs and charts showing the responses.

Bring your colleagues closer and to the heart of your decision-making.

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