Bring your customers or colleagues closer
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LifeStars
You have your own customer database and you want to use this to inform your decision making.
Get closer to your customer by inviting them onto your own easy-to-use research platform. Run quick surveys to gain instant insights, with real-life customer rewards built-in. LifeStars is fast, cost effective, GDPR-compliant and simplifies customer research.
You’ll get always-on customer data at your finger tips!
You have a database of your customers that you could be using to build real customer-centricity.
LifeStars Connect
You may or may not have your own customer database but either way you would like to recruit more customers and probably your competitors’ too.
LifeStars Connect can recruit both your customers and your competitors’ customers for powerful insights. Run quick surveys for real-time feedback, with all participants rewarded with built-in incentives. LifeStars Connect offers quick, cost effective, GDPR compliant and straight forward market research.
Since we recruit the panel first, it takes a little longer to launch, but it’s worth it since you get both customer and competitor insights.
LifeStars Team
You want to create better employee engagement by implementing a colleague feedback loop with built-in employee incentives.
Employee engagement is essential in today’s workplace, and understanding what truly matters to your team is key. LifeStars Team is an easy-to-use platform to help you stay connected with your colleagues. Run quick surveys to gather instant insights, with real-life rewards built-in. LifeStars Team is fast, affordable, GDPR compliant, and makes gathering feedback from your team simple and effective.
You’ll get a closed colleague feedback system that is up and running quickly.
FAQ
LifeStars is a customisable research platform that allows brands to gather consumer or colleague insights quickly and efficiently through surveys sent via a web and mobile app.
It’s really easy. Just contact us using this link and we will get in touch and walk you through the set-up. With a few questions, we will establish how best to make LifeStars work for you.
Yes, you can create your own surveys or use LifeStars’ pre-built templates to make it even quicker. If you create a survey that you really like you can even save that as a template for future use.
Participants can download the LifeStars app from the Apple App Store or Google Play Store and participate in surveys after answering some straightforward screening questions. All participants need to be invited via a customised, secure link they will be sent directly.
Participants earn ‘stars’ for completing surveys. These stars can be converted into rewards and redeemed with over 80 household brands.
Same day. As soon as you send out your survey, your participants’ phones will start buzzing, so they can start answering straight away. Their answers will start to populate your data tables and before you know it, you will have all of your responses.
Using LifeStars or LifeStars Connect to gain insight from consumers, brands can ask their customers or/and their competitors’ customers about brand attitudes, customer experience, NPS scores, ad testing, trend exploration and much more. Using LifeStars Team to gain insight from teams and colleagues, businesses can gain insight on opinions and attitudes towards workplace changes, benefits, policies, eNPS surveys and much more.
The client – who remains as the Data Controller, LifeStars aggregates the data and provides insights without revealing individual respondent identities. LifeStars will never ask for Personally Identifiable Information (PII), in relation to your participants. LifeStars will be the Data Processor only.
Yes, LifeStars ensures that all GDPR requirements are met during participant invitation and data collection processes.